Georgetown Bariatrics and Advanced Surgical Services has resumed in-person appointments. Last month, out of an abundance of caution and in accordance with federal and state guidance, non-urgent outpatient visits were rescheduled, as clinically appropriate, to help minimize the spread of illness during the novel coronavirus (COVID-19) pandemic. Today, current projections indicate a lower than expected volume of COVID-19 in the region, which means less strain on healthcare resources and the opportunity to safely resume in-person appointments.
We are committed to providing high quality care and protecting the health and safety of everyone who walks through our doors as we begin scheduling appointments in our offices once again. Our goal is to get back to providing the personalized care our patients expect in a way that continues to support our ongoing COVID-19 response and maintains a clean and safe environment for our team and those we serve.
Telehealth visits are still being offered as well, which give patients the opportunity to have a virtual visit with their provider. Patients can call the office and ask whether a televideo or telephonic appointment is appropriate for their needs.
Throughout the COVID-19 pandemic, Georgetown Bariatrics and Advanced Surgical Services has been carefully following guidance from the WEDCO District Health Department, Kentucky Department for Public Health and the Centers for Disease Control and Prevention (CDC). Additionally, we have continually monitored the prevalence of the virus in the community and taken all precautionary measures to conserve supplies and safeguard patients, providers and staff against the spread of COVID-19.
Georgetown Bariatrics and Advanced Surgical Services will continue to screen everyone who enters the office and ask patients to bring a cloth mask or bandana to wear during their visit. Visitors will be restricted to 1 person per patient until further notice. Additionally, our clinics have implemented new processes and procedures to further protect the health of patients, providers and employees. These include:
For more information or to make an appointment contact our office at 502-570-3727.
As you know, we contacted you a few weeks ago to postpone your surgery out of an abundance of caution as our practice was preparing for a potential surge of coronavirus (COVID-19) patients. Fortunately, current projections indicate a lower than expected volume of COVID-19 in our region, which means we can safely resume elective and non-urgent procedures again. We will resume bariatric surgeries the first week of June.
There are some changes in process as we are all still navigating COVID-19 and taking extra precautions to protect the safety of you and the staff caring for you.
Or at least two of these symptoms:
Your health is very important to us, and we really appreciate your patience and understanding during this delay. We will be calling you in the near future to reschedule your surgery date and time. Thank you again for trusting us with your healthcare needs. We look forward to seeing you soon.
Georgetown Community Hospital announced today that it is transitioning from a zero-visitor protocol to limited visitor restrictions as the hospital gradually resumes elective and non-urgent cases and services at its facilities. The decision was made as current projections continue to indicate a lower than expected volume of COVID-19 in the region and after careful review of state and federal guidance. The updated restrictions, which will now allow most patients to have one visitor or support person per day, have been implemented effective immediately.
“Our hospital’s top priority is safeguarding the health and wellbeing of our patients, providers, employees and community,” said William Haugh, chief executive officer (CEO) of Georgetown Community Hospital. “We continue to monitor closely the prevalence of the virus in our community as we adapt our operations to safely care for and support our patients, and we feel confident that it is safe to begin allowing limited visitors again at this time.”
As part of the updated visitor restrictions, inpatients are now limited to one well visitor per day between 1 to 8 pm, including one designated support person for obstetric patients. Surgery patients are limited to one well visitor during registration and until the start of the surgical procedure. Once the surgery begins, visitors will be asked to wait in their car. If social distancing cannot be maintained in the surgery waiting room, visitors may not be permitted. All visitors must be 18 years of age or older, will be screened upon entry and are required to wear a mask and an armband while in the facility. Visitors do not pass the screening at entry will be asked to reschedule their visit until they are symptom-free. Visitors are not allowed for outpatient appointments, ER visits, high-risk, isolation, immunocompromised or patients who are under observation or test positive for COVID-19. The following exceptions include:
Georgetown Community Hospital continues to screen everyone who enters the facility for symptoms consistent with COVID-19, per CDC guidelines. For additional updates on how the hospital is working to maintain a safe and supportive environment during the COVID-19 pandemic, please visit GeorgetownCommunityHospital.com.
Yes. Our practices and clinics are clean, and it is safe to seek care at our office. One of the core elements of properly managing infectious diseases is the cleanliness of our facilities, and we disinfect ALL equipment, reception and waiting areas, exam rooms, restrooms, chairs, door handles and other hard surfaces regularly through the day. We continue to follow guidance from the Centers for Disease Control and Prevention (CDC) for cleaning and disinfection of our facilities.
We continue to monitor crucial supplies closely, such as personal protective equipment (PPE) and medications, and have adequate staffing to ensure that we can safely provide in-person appointments for our patients.
Our staff will call in advance to pre-screen you for potential COVID-19 symptoms. You are encouraged to bring your own cloth mask or bandana from home to cover your mouth and nose during your visit. If you are experiencing symptoms or think you may have COVID-19, it is important to call ahead before your arrival so our staff can prepare in advance.
Your experience in our office may look a little different than in the past, but this is because we have new processes and procedures in place to further protect your health during the COVID-19 pandemic.
Upon arrival at the facility, you will be asked the standard COVID-19 screening questions and asked to wear the cloth mask or bandana you brought from home to cover your nose and mouth.
Our clinics continue to limit visitors out of an abundance of caution, so your family member/spouse/friend/caregiver will be required to stay in the car during your appointment. Patient companions are limited to essential caregivers or one parent or guardian per pediatric patient.
You may see fewer patients while you are here, and that is intentional for now. We are currently spacing out appointment times in an effort to promote social distancing, conserve resources and protect the safety of all of our patients and employees.
Our care team may conduct your entire appointment or exam while wearing protective equipment, which may hinder your ability to see their faces. We do regret this, as the personal connections we have with our patients and community are what keep us going. However, this is an important precaution we are taking to protect you and our clinical staff.
Companions are limited to essential caregivers or one parent or guardian per pediatric patient, and the caregiver and/or parent must be screened and wear a mask. If the companion is needed for transportation only and is not an essential caregiver, we ask that they wait in their personal vehicle.
Children are only permitted in the practices if he/she is the patient. While we understand this may pose an inconvenience, this restriction is intended for the child’s safety and wellbeing.
When you arrive at the office, you will be asked the COVID-19 screening questions, asked to wear a mask, and asked to have your temperature taken. You are encouraged to bring your own cloth mask or bandana from home to cover your mouth and nose during your visit.
The questions are part of our standard COVID-19 screening process and include asking if you have…
Or at least two of these symptoms:
Whenever you are asked, please answer these screening questions honestly.
Patients have the ability to check in for their appointment via phone/text and may wait in their car until their appointment, if medically appropriate. Our staff can call/text when your exam room is available.
We continue to offer telehealth visits at this time. Our clinics are offering two types of telehealth visits: telephonic and televideo. A telephonic visit is simply a patient phone call with a provider, and a televideo visit is a virtual, face-to-face visit with a provider using a video conferencing service. Call your provider’s office and ask when scheduling your appointment whether a telephonic or televideo visit is appropriate for your needs.
If the virtual visit is deemed clinically appropriate, the patient will be given an appointment time and instructions for the best way to connect given the available platforms. Then, instead of coming to the office, he or she would call back at the scheduled time and be “checked in” by a nurse or office manager, and then transferred to the provider for the call or two-way video.
A few restrictions on telephonic visits may apply, including that they cannot be utilized to treat patients for a condition that the patient has been seen for in the previous seven days, and they cannot be used to treat a condition that the patient is already coming in for within the next 24 hours.
Patients who are concerned they may be experiencing symptoms of COVID-19 are encouraged to consider telemedicine appointments to help further reduce the spread of respiratory illness. Leveraging telemedicine also conserves personal protective equipment (PPE) and other clinical resources that are needed when treating a patient with suspected COVID-19 in the clinic or hospital setting.
Learn more about whether you or a loved one may be a candidate for weight loss surgery.